How do I view my learners' certificates?

Created by Tony V, Modified on Mon, 22 Sep at 8:24 AM by Nola D

There are two ways to view certificates for your learners. 


For an individual learner (Method 1)

For all learners (Method 2)


For an individual learner (Method 1):

  1. Log in to your account.
  2.  Navigate to the 'Manage Learners' tab on the left-hand side. 
  3.  Locate the learner you'd like to view. Click on their name.
  4.  Click on the  'Certification History' tab - this will show all completed certifications. If the course was Learner Verified™ (proctored) the certificate will not be viewable until the proctors have reviewed the exam footage and released the certificate. 
  5. Click on "View" for the certificate you would like to access, you will be able to click to see the Wallet Card, or Wall Certificate if available (not all courses offer both, some courses only provide a digital badge).




For all learners (Method 2)

  1. Click on the "Manage Certifications" tab on the left hand side 
  2. In the search bar you can search with the learners name, contact information, or the certificate name. 
  3. Click "View" next to the certificate you would like to see
  4. Click on Wallet Card, or Wall Certificate to view and print/download the certificate.  


If you are looking for your own certificates, click "My Certifications" in the left-hand menu.


Additional Resources: 


Video Walk-through: 



Step-by-Step Scribe Guide:

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