How do I give a course to a learner with no contact method?

Created by Tony Varghese, Modified on Sat, 6 May, 2023 at 11:26 AM by Tony Varghese

As a Training Manager, you can assign training to employees and users at will.


Normally we'd recommend you use an email address or a mobile number to create their account; however, we know that this isn't always possible. 


  1. In your menu on the left-hand side, you will see a list of options under the 'Training' tab. Select the 'Manage Learners' option. 
  2. Once you're there, you can select the button labeled '+ Add Learners'.
  3. To add an individual learner, enter their first and last name. You can opt-out of adding a contact method. 
  4. Once all the appropriate info is added, you should select 'Add Learner'. You can then choose to keep adding learners or if finished, select 'Confirm'. If you do not use organizations, you can select 'Import' instead of selecting one. 
  5. Once confirmed, activation codes will appear beside the new newly added learners' names. These codes can then be given to your learners for use on our platform.
  6. To facilitate this process, you can provide your learners with our Knowledge Base article: What is an activation code?


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